Kudos

Organizations and leaders

“We have worked with Fortinberry Murray for a number of years. We chose them to teach our executives how to have first class assessment dialogues because Fortinberry Murray are the very best at what they do.”

- Martin Skorski, Vice President, Human Resources, QTG Division, PepsiCo

“Fortinberry Murray are relationships on steroids!”

- Rich Baird, Global Managing Partner, People, PricewaterhouseCoopers Global

“I would highly recommend Fortinberry Murray to anyone looking to create a robust and effective coaching culture.”

- Sandra Birkensleigh, partner, Performance Improvement site leader, PricewaterhouseCoopers Australia

“The feedback from the performance dialogue program is outstanding, particularly as we generally have a fairly unappreciative audience who do not easily give '1's. I was particularly impressed with the way you adapted to circumstances to ensure each session was a success.”

- Andrew Popham, Chairman, Partner Development Council, PwC Hong Kong/China

“I am most grateful for the training. It was so targeted to the issues we have on hand that it made the time we spent the most effective and constructive two days our team has ever experienced. ”

- Winnie Cheung, Chief Executive & Registrar, Hong Kong Institute of Certified Public Accountants

“Your Advanced Leadership Program fosters a collaborative approach in a culture that traditionally has favoured silos and individual achievements. You guys just continue to hit home runs! ”

- Jane Cox, Learning Solutions, Sydney University

“We have a new lexicon, new tools and skills, and most importantly a new commitment to the relationships we have with each other. A fantastic result and a great base for future growth. ”

- Mike Wilson, CEO, Juvenile Diabetes Research Foundation

“I was delighted with the feedback. Many thanks for a very meaningful contribution to this significant project. ”

- Joseph Healy, Executive General Manager, Business & Private Banking, National Australia Bank

“Fortinberry Murray programs at Freehills have greatly contributed to the quality and effectiveness of the coaching conversations held by participants. The combination of leading-edge content with discussion-based and experiential delivery means the programs are directly applicable to day-to-day coaching, from informal "corridor coaching" conversations right through to formal performance discussions. This work is about deep, trusting relationships that really do enhance performance, engagement and fulfillment. Freehills continues to identify new situations where our people can benefit from and apply these skills.”

- Holly Kneebone, National Learning & Development, Freehills (international law firm)

“Having a meaningful and objective performance discussion between two partners, whilst maintaining the spirit of partnership, is not easy. We have found the Quality Performance Dialogue sessions facilitated by Bob and Alicia to be an excellent way to prepare partners for and position those performance discussions in order to achieve a positive and constructive outcome that enhances the spirit of partnership and builds on the trust between the partners.”

- Leigh Minehan, Partner, National Executive, PricewaterhouseCoopers

“As a result of our work with Fortinberry Murray we're creating in our culture a far more open and honest dialogue and therefore a more resilient one. Our people are empowered to think and feel far more in control of their day to day work environment, and that enhances their sustainable performance. Fortinberry Murray has given our people the tools to positively impact and influence each other and the work environment. All this learning also continues to build on client relationship skills. People now acknowledge and address challenges in our culture around how we can work more openly together. People have more support and that builds a resilient organization. There has been a big shift to listening from always jumping to the solution. People enter dialogue better prepared and with a more open mindset. We're building a strong culture of praise and acknowledging strengths as well as what needs to be improved. The positive results are quite noticeable.”

- Raechel Gavin, Head of Human Resources, Bain & Company, Australia

“Just wanted to say thank you, and well done for your outstanding session yesterday. The people I have spoken to were very quick to say it was superb, going so far as to tell me it should be compulsory! So, not just useful, but essential-there is no higher praise.”

- Gareth Bennett, Director of People and Development, Freehills

“Alicia and Bob's Resilience and Vitality seminar at Freehills was timely and important. It was standing room with people from every level of the firm soaking up every word. The session presented both the research basis establishing why this is such a key issue for those firms which are to succeed and grow as well as some simple and practical ideas which clearly struck a chord with the audience. The enthusiastic response from the participants was testament to the skill of the presenters and the importance of the topic.”

- Rebecca Davies, Senior Partner and Board Member, Freehills

“Alicia Fortinberry has the best outcomes I have personally ever seen from executive coaching. This is true of three people she has worked with. In fact, Freehill's investment in one person Alicia coached paid for the entire partnership coaching program.”

- Andrea Bell, Organizational Development Manager, Freehills

“I have been fortunate to have several mentors and coaches who have had a profound effect on the way I see things, the way I feel and the way I behave. Bob Murray is one of these key influential people for me.”

- Steven Dransfield, General Manager, Finance/Commerical Property, Stockland

“ I would enthusiastically recommend Bob as an executive coach. He has a comprehensive and constructive philosophy about relationships, behaviours and beliefs which he enthusiastically uses to challenge me, and he is also always open to challenge from me and able to respond constructively to my challenges.”

- Dan Tess, Senior Partner, PricewaterhouseCoopers

“The clients I've recommended to Alicia for executive coaching have been very pleased with the work, and their colleagues and I have observed excellent results. In terms of my own coaching with you, I find the Needs-based Dialogue, ALLOWS communication skills and self-awareness tools very useful in reducing anxiety, confusion, fear and reactivity. A very rewarding approach to self-discovery.”

- Arthur Rindfleisch, Senior Manager, Learning & Education, PricewaterhouseCoopers

“When I originally came to see you a number of months ago I was faced with major challenges on both my personal and work fronts. The process you have taken and continue to take me through has literally turned around my thinking and way of dealing with these challenges. I look forward to accessing your wisdom and teachings in the future.”

- Jonathan Doy, Partner, Indirect Tax, PricewaterhouseCoopers

Feedback from program participants

“The most valuable thing Freehills has ever done for its people.”

“Excellent presenters with enormous wealth of real world experience and knowledge.”

“Bob and Alicia showed a mastery of the subject. One of the best trainings I've been through. I can use the skills right away.”

“Well done, guys, it's a fabulous program and everyone should have the opportunity to learn these skills.”

“The best course since becoming a partner in 5 years.”

“The workshop addressed the critical elements of dialogue and provided a clear framework to develop skills.”

“Provided preparation for real, difficult situations.”

“Great balance between practical and theory.”

“I learnt valuable tools in language and techniques to form better relationships, be clearer with my team on needs and expectations.”

“I was impressed with the founding of principles on an intellectually sophisticated base. Facilitators are experts in their field-which compares favorably with similar types of programs [where facilitators are management consultants].”

“Very good, relevant, reference material.”

“The course was very relevant to me. The instructors provided insightful suggestions and tips.”

“I realized some common mistakes I make in conversations with clients and learned simple ways to avoid them. I found I could give a difficult message and at the same time strengthen the relationship.”

“The presenters used humor and really relevant examples to make their points.”

“Wow! A very good and professional course. The advice was very practical. I took notes throughout.”

- anonymous participant feedback, various programs

“Wow, what a great two days. I want to thank you again for your inspirational leadership of the workshop. Man, I felt great.”

- Mary Dolson, Global ACS IFRS, Business Combinations, PricewaterhouseCoopers

“What a great workshop we had this morning. We were all quite tired when we finished because it is so new for us to get to the centre of what we are really saying!!! I thought you both did a great job - and it is not easy to please so many of us at once.”

- Anna Sutherland, Partner, Freehills

“Just wanted to drop you a quick note to say a very sincere thank-you for a great workshop yesterday. The content was thought-provoking and applicable across many different aspects of both my personal and professional life. And as I mentioned, it was one of the few courses I've done that has captured my attention for a full-day workshop (not an easy task I may add!!).”

- Jo Lahman, Senior Manager, Performance Improvement Advisory Services, PricewaterhouseCoopers